Forgotten Password

Teachers @ Home and Home Users

Enter your registered e-mail address exactly and we will send a password reminder if you have an existing account.

To set up a new account: click Teachers at Home Free or Home User Purchase



Institutional Password Reminder or Fault Report [Schools, Libraries, Colleges, Universities, Museums etc]

Institution passwords are NOT for use at home.

School teachers at Home: Get Free Home Account.

University Teachers or Students at home: Get ATHENS Password

For security, a reply can only be sent to a staff member at the registered email address [not hotmail etc]. Local Authority School menu systems to access Scran work ONLY in the school. To report a fault on this tick the appropriate box below.

Email at Institution [must be official email address]:



By completing this form, you consent to Scran checking with the institution if necessary.

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